Account & Wallet

Creating an Atticard account is quick and free.

Three login options are available:

• Google — Sign in with one click using your Google account.
• Facebook — Use your Facebook account to register.
• Email (magic link) — Enter your email address, receive a login link in your inbox, click and you're done. No password to remember.

On your first login, choose a unique username that will be your identity on the platform.

Your account security is provided by Firebase Authentication, a Google security service.

Best practices:

• Social login — If you use Google or Facebook, your Atticard account security depends on your social account security. Enable two-factor authentication on these services.
• Email verification — Make sure your email address is verified so you can recover your account if needed.
• Log out on shared devices — Remember to log out if you're using a public computer.

You can update your information from the Settings section of your account.

• Profile picture — Add or change your avatar.
• Username — Change your display name visible to other members.
• Billing address — Update your address for invoices.
• Shipping address — Change your default address for orders.

The Atticard wallet is your financial management space as a seller, powered by Stripe Connect.

How it works:

• Setup — Configure your wallet by verifying your identity and adding a bank account.
• Receiving funds — After each sale validated by the buyer, the amount is credited to your wallet.
• Balance overview — Track your earnings and transaction history in real time.
• Withdrawal — Transfer your funds to your bank account whenever you want.

If your identity verification has failed, here are the steps to resolve it:

Common rejection reasons:

• The document is blurry or information is not readable.
• The document is expired.
• The selfie doesn't match the document photo.
• The document type is not accepted.

Accepted documents: national ID card, passport. Driving licences are generally not accepted.

Resubmit your documents ensuring good lighting and that all information is clearly readable. If the problem persists, contact our support team.